Returns & Exchanges

At Leya Doll, we want you and your little ones to be completely happy with your purchase. If you are not satisfied, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Package Your Items

  Ensure the product is in its original packaging with all tags attached to maintain its eligibility for a full refund or exchange.

• 3.
  Ship the Product

  Affix the provided shipping label or use a tracked carrier to send the item back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the return, we will process your refund to the original payment method within 5-7 business days.